- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Partners
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
I cannot say enough great things about Paul and Midway Automotive! I had a flat tire, limped into Midway and Paul took the time to look at my tire to see if it could be fixed. Unfortunately, it was not fixable and Paul did not have the tire I needed, but he put my spare on and gave me a few names to call to get a tire. In addition, he did some calling on his own to see if he could find a used tire for me! What a great guy! He did not have to do that, but went over and beyond to help! I would take my car or truck to Paul and trust him completely to do whatever I need! Midway is a little treasure in Stone Lake! No need to go to the bigger cities when Paul can help!
We found ourselves in need of an automotive shop to look at our car. Being from out of state, we contacted the nearest shop, Midway Automotive, Inc and hoped for the best. We were not disappointed. They got us in quickly, assessed the issue, and got us on our way the next morning; honest with what needed to be done and didn't overcharge us! I wish they were located where we live as I would take my cars to them every time! Thank you, Paul and your mechanics for a job well job.